Terms of Use
Effective: September 2025
Contracting Entity: Vansh Care, Inc. (“Vansh,” “we,” “us,” “our”).
Contact: info@vansh.care
The Services are assistive and may be inaccurate. We do not provide medical/legal/financial advice, nor emergency services. You are responsible for what you input and how you use outputs. We may suspend or terminate for risk or misuse. Our liability is strictly limited.
1) Acceptance; Updates
By creating an account or using any Vansh website, app, API, or AI‑enabled feature (the “Services”), you agree to these Terms and our Privacy Policy at vansh.care/privacy-policy. We may update Terms at any time; material changes will be noticed (in‑app/email). Your continued use after the effective date constitutes acceptance. If you do not agree, stop using the Services.
2) Eligibility; Accounts; Security
Age: You must be at least 16 (or the higher age required by your jurisdiction). Minors require a parent/guardian who agrees to these Terms.
Account Security: Keep credentials confidential; you are responsible for activity under your account. We may require MFA and may suspend for suspected compromise.
Accuracy: Provide and maintain accurate information.
3) Service Nature; No Advice; Not for Emergencies
Assistive AI only: Outputs may be inaccurate, incomplete, or inappropriate for your context. You must independently verify before acting.
No professional advice: The Services do not provide medical, diagnostic, legal, financial, or other professional advice and do not create a professional‑client relationship.
No emergencies: Do not use for emergencies. Call local emergency services.
4) Roles; Third‑Party Services
Consumer: Vansh is a controller/business for personal data as described in the Privacy Policy.
Integrations: Third‑party services are governed by their terms; Vansh is not responsible for them. We may enable/disable integrations at any time.
5) Your Responsibilities & Representations
You have all necessary rights/authorizations to provide Inputs (including about other individuals) and have given legally required notices/consents.
You will not rely on Outputs without appropriate human review and contextual verification.
You will maintain your own backups. Vansh has no obligation to store or return Inputs/Outputs except as required by law or contract.
You will comply with all laws and these Terms.
6) Licenses; Ownership; Feedback; Usage Data
Inputs: You retain ownership. You grant Vansh a worldwide, non‑exclusive, transferable, sublicensable, royalty‑free license to host, copy, process, transmit, display, adapt, and analyze Inputs as necessary to (i) provide the Services; (ii) maintain security and integrity; (iii) comply with law; and (iv) improve the Services and models, including human quality/safety review under confidentiality, and using de‑identified/aggregated data for research/analytics.
Outputs: Subject to these Terms, Vansh grants you a non‑exclusive, revocable, non‑transferable license to use the Outputs generated for you. Outputs may be similar for different users. You are solely responsible for your use of Outputs, including obtaining any third‑party rights necessary for your use.
Feedback: You grant Vansh a perpetual, irrevocable, worldwide, sublicensable, royalty‑free license to use Feedback in any manner.
Usage Data: Vansh may collect and use telemetry/usage data (in de‑identified or aggregated form where appropriate) to operate, secure, and improve the Services.
7) Acceptable Use Policy (AUP)
You will not (and will not permit others to):
a) use the Services for high‑risk activities (life support, emergency response, critical infrastructure, autonomous vehicles, aviation, nuclear/environmental control);
b) rely on Outputs for regulated automated decision‑making without Vansh’s prior written authorization;
c) upload malicious code or unlawful, infringing, defamatory, deceptive, invasive, or harmful content;
d) attempt benchmarking, scraping, crawling, harvesting, training or fine‑tuning any model (including competitive models) on Inputs/Outputs, or deriving source code/weights, without prior written consent;
e) reverse engineer, decompile, disassemble, or otherwise attempt to derive the Services’ source code, model weights, or underlying algorithms except to the limited extent permitted by law;
f) bypass rate limits, paywalls, or access controls; perform vulnerability scanning, penetration testing, or availability testing without our written approval;
g) falsely imply that Outputs are reviewed or approved by licensed professionals or by Vansh;
h) share credentials, resell, sublicense, or provide unauthorized third‑party access;
i) use the Services in violation of export controls or sanctions.
We may monitor use for compliance, remove content, and suspend/terminate access immediately for violations or risk.
8) Software; App Stores; Updates
We grant a limited, revocable, non‑transferable, non‑sublicensable license to install and use our apps/software solely to access the Services. You consent to automatic updates. Apple/Google are third‑party beneficiaries of app‑store terms and disclaim all non‑mandatory obligations.
9) Fees; Trials; Changes; No Refunds
You agree to pay applicable fees and taxes. Except as required by law or expressly stated, fees are non‑refundable. We may change prices with notice effective next billing term. Beta/Trials may be modified or terminated at any time.
10) Beta/Preview Features
Beta/Preview features are provided AS IS, may be incomplete or inaccurate, and may cause interruptions or data loss. Use at your own risk.
11) Privacy; Data Processing; De‑Identification
Our Privacy Policy is incorporated. For enterprise processing, the DPA/BAA controls. We may use de‑identified/aggregated data for improvement, safety, research, and analytics. We do not commit to storing any data for any duration unless required by law or contract.
12) Intellectual Property; Takedowns
We respect IP rights and may remove content alleged to be infringing. DMCA/analogous notices: info@vansh.care. We may terminate repeat infringers.
13) Disclaimers; Non‑Reliance
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” VANSH AND ITS LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON‑INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, OR RESULTS.
Non‑Reliance: You acknowledge that you do not rely on any representation or warranty not expressly set out in these Terms.
We do not warrant that the Services are suitable for your use case, will be uninterrupted or error‑free, or that Outputs are correct, complete, lawful to use, or free of third‑party rights.
14) Limitation of Liability; Exclusive Remedies; Limitation Period
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
a) No Indirect Damages: VANSH WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR COVER DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY.
b) Aggregate Cap: VANSH’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES IS LIMITED TO THE LESSER OF: (i) FEES YOU PAID TO VANSH FOR THE SERVICES IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR (ii) USD $50.
c) Exclusive Remedy: Your exclusive remedy for any failure of the Services is re‑performance or, if re‑performance is not commercially reasonable, a pro‑rata refund of prepaid fees for the affected period.
d) Fundamental Basis: These limitations apply regardless of theory and even if a remedy fails of its essential purpose.
e) Carve‑Outs: Nothing excludes liability that cannot be excluded under applicable law (e.g., willful misconduct, death/personal injury where such exclusion is unlawful).
Limitation Period: Any claim must be filed within one (1) year after the cause of action accrues, or it is permanently barred (to the extent permitted by law).
15) Indemnification
You will defend, indemnify, and hold harmless Vansh and its affiliates, directors, officers, employees, and agents from and against all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your Inputs, use of Outputs, or use of the Services; (b) your breach of these Terms; (c) your violation of law or third‑party rights (including IP, privacy, publicity); (d) Prohibited/High‑Risk Use; or (e) your use of Third‑Party Services. Vansh may participate in the defense with its own counsel at your expense; no settlement that imposes obligations on Vansh without our prior written consent.
16) Suspension; Throttling; Termination
We may suspend, throttle, or terminate your access immediately if: (i) we suspect misuse, fraud, or security risk; (ii) required by law; (iii) non‑payment; or (iv) to protect the Services or others. We may terminate for convenience with reasonable notice. Upon termination, your license ends; we may delete your data consistent with our policies. Sections 6–8, 10–19, 21–27 survive.
17) Confidentiality
You may receive Vansh Confidential Information (including non‑public features, roadmaps, metrics, pricing). You will use it only to access the Services, not disclose it, and protect it using reasonable measures. We may seek injunctive relief for breach.
18) Export Controls; Sanctions; Anti‑Corruption
You represent you are not on any restricted party list and are not located in a sanctioned country/region. You will comply with all applicable export, sanctions, and anti‑corruption laws (FCPA, UK Bribery Act, EU equivalents). You will not use the Services for prohibited end uses.
19) Government End Users
The Services/software are “Commercial Items.” Government end users obtain only those rights expressly granted in these Terms.
20) Dispute Resolution — Mandatory Arbitration; Class/Jury Waiver (Where Permitted)
Informal Resolution: Before filing a claim, you must email info@vansh.care with a written Notice and attempt to resolve within 60 days.
Arbitration: To the fullest extent permitted by law, disputes will be resolved by binding, individual arbitration administered by JAMS (or AAA) under its rules. No class/representative actions; no public injunctive relief beyond what is permitted by law.
Mass Arbitration Management: If 25+ similar arbitration demands are brought by the same or coordinated counsel, the parties will select 10 bellwether cases to proceed first; remaining cases are stayed. Settlement offers and outcomes in bellwethers may be extended to remaining cases.
Fees/Prevailing Party: The arbitrator may award fees/costs to the prevailing party consistent with applicable law and rules. Frivolous or bad‑faith claims may result in fee shifting.
Opt‑Out: You may opt out of arbitration within 30 days of first acceptance by emailing info@vansh.care.
Governing Law/Seat: Ontario law governs (without conflict rules). Seat of arbitration: Toronto, Ontario.
Court Venue (where arbitration/class waiver is not permitted): Toronto, Ontario courts have exclusive jurisdiction.
Consumer Carve‑Outs: If your local law does not permit mandatory arbitration or class waivers for consumers, this Section does not deprive you of non‑waivable rights.
Jury Trial Waiver: Where litigation occurs, the parties waive jury trial to the extent permitted by law.
21) Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control (force majeure).
22) Assignment
You may not assign or transfer these Terms without our written consent. Vansh may assign or transfer these Terms (including in connection with merger, acquisition, financing, or asset sale) without restriction.
23) Publicity (Enterprise)
Unless you notify us in writing, Vansh may use your name and logo to identify you as a customer on our website and marketing materials.
24) Open‑Source
Open‑source components are licensed under their respective licenses; to the extent required, those terms control for those components.
25) Entire Agreement; Order of Precedence; Severability; Waiver; Interpretation
These Terms, the Privacy Policy, and (if applicable) your Order Form/MSA/DPA/BAA constitute the entire agreement. Precedence: (1) signed MSA/Order/BAA/DPA → (2) these Terms → (3) policies. If any provision is unenforceable, it will be modified to the minimum extent necessary or severed; the remainder remains in effect. No waiver except in writing. “Including” means “including without limitation.” Headings are for convenience only.
26) Notices; Electronic Communications
You consent to receive notices electronically via the Services or email to your registered address. Keep your contact information current.
27) Regional Consumer Protections (Mandatory)
Nothing in these Terms limits non‑waivable consumer rights. For EEA/UK/CH, AU/NZ, CA (incl. Québec), BR, JP, KR, SG, ZA, IN, and other jurisdictions, mandatory consumer protections apply and may override conflicting terms here.
28) Contact
info@vansh.care